Page 111 - Sustainability Report 2021 - Indonesia Power

Managing Sustainability Foundations

MENINGKATKAN KOMUNIKASI DAN KETERLIBATAN PEMANGKU KEPENTINGAN
ENHANCING STAKEHOLDER COMMUNICATION AND ENGAGEMENT

Ekspektasi pada Informasi Kunci kepada
Pemangku Perusahaan Metode Pelibatan Frekuensi Pertemuan Pemangku Kepentingan Media
Kepentingan Expectations of the Method of Frequency of Meetings Key Information to Media
Stakeholders Company Engagement [GRI 102-43] Stakeholders [GRI 102-43]
[GRI 102-40] [GRI 102-43]
[GRI 102-43] [GRI 102-44]
1. Regular:
Power Generation Sharing
Forum, which was held
virtually by several
Units of PT Indonesia
Power, together with the
customers including:
a. Semarang PGU with PLN
UP2B Central Java & DIY
on 30 March 2021
b. CCPP Cilegon OMU with
PLN UIP2B JAMALI on 9
April 2021
c. Surayala PGU with PLN
UIP2B JAMALI on 12 April
2021
d. Grati POMU with PLN
UIP2B JAMALI and PLN
UP2B East Java on 29
June 2021
e. Semarang PGU with PLN
UP2B Central Java & DIY
on 30 June 2021
f. Semarang PGU with PLN
UP2B Central Java & DIY
on 5 August 2021
g. CCPP Cilegon OMU with
PLN UP2B Jakarta &
Banten on 6 August 2021
h. Semarang PGU with PLN
UP2B Central Java & DIY
on 23 November 2021
i. Grati POMU with PLN
UIP2B JAMALI and PLN
UP2B East Java on 30
December 2021
j. Customer Gathering,
held by SPP Jeranjang
OMU on 14 August 2021
with the "Fun Bike with
Customers" theme
2. Rapat Alokasi Energi 2. Sekali dalam sebulan
Energy Allocation Once a month
Meeting
3. Kunjungan Pelanggan 3. Periodik
Customer Visit Periodic
4. HDKP 4. Jika Diperlukan
HDKP If Necessary
5. Rapat Koordinasi 5. Periodik
Sistem Jawa Bali Periodic
Java Bali System
Coordination Meeting
6. Survei Kepuasan 6. Sekali dalam setahun
Pelanggan yang dilaksanakan pada
Customer periode 10 Agustus - 12
Satisfaction Survey November 2021
Held one, in the period
of 10 August up to 12
November 2021

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