Page 201 - Annual Report 2022 - PLN Indonesia Power

Tinjauan Pendukung Bisnis
Business Support Overview

Sumber Daya Manusia
Human Capital

Grafik OCR Tahun 2019 - 2022 (level) 4,56
Chart of OCR in 2019-2022 (level)

4,51
4,47

4,45

2019 2020 2021 2022

Sistem Penghargaan Pegawai
Employee Rewarding System

Human Resources Satisfaction and Engagement
Human Resources Satisfaction and Engagement
PLN Indonesia Power rutin melaksanakan Survei Human Resources PLN Indonesia Power regularly conducts Human Resources
Satisfaction & Engagement (HRSE) yaitu Employee Satisfaction Satisfaction & Engagement (HRSE) survey and Employee
Survey dan Employee Engagement Survey. Di tahun 2022, selain Engagement survey. In addition to measuring employee satisfaction
mengukur kepuasan dan keterikatan pegawai, Perusahaan juga and engagement, in 2022 the Company also measured employee
mengukur enablement pegawai sebagai bagian dari Employee enablement as a part of the Employee Effectiveness Index.
Effectiveness Index.

Pelaksanaan survei HRSE pada tahun 2022 dilaksanakan pada The HRSE survey in 2022 was implemented from September 26,
tanggal 26 September 2022 s.d 7 Oktober 2022, respons rate 2022 to October 07, 2022, via internal online survey at survey.
pengisian 98%, dengan metode survei online melalui aplikasi indonesiapower.co.id. The survey response rate was recorded at
internal: survey.indonesiapower.co.id. 98%.

Aspek Penilaian Survei
Survey Assessment Aspect

Kepuasan Dimensi Engagement Dimensi Enablement Pemahaman Pegawai
Satisfaction Engagement Dimension Enablement Dimension Comprehension Pegawai
a. Kepuasan bekerja, a. Clear and promising a. Performance a. Komunikasi,
b. Penempatan/promosi pegawai, direction, management, b. Biaya Pokok Produksi (BPP),
c. Pendidikan dan pelatihan, b. Confidence in leaders, b. Authority and c. Diklat,
d. Proses penilaian kinerja, c. Quality and client focus, empowerment, d. Visi, Misi, dan Tata Nilai.
e. Minat dan kompetensi, d. Respect and recognition, c. Resources, a. Communication,
f. Bimbingan/arahan atasan langsung. e. Development d. Training, b. Production Cost,
a. Work satisfaction, opportunities, e. Collaboration, c. Education and Training,
b. Employee placement/promotion, f. Pay and Benefits. f. Work, structure and d. Vision, Mission, and Values.
c. Education and training, process.
d. Performance assessment process,
e. Interest and competency,
f. Guidance/direction from direct superior.

2022 Annual Report
www.plnindonesiapower.co.id 201
PT PLN Indonesia Power