Page 298 - Sustainability Report 2021 - Indonesia Power

Menghadirkan Sumber Daya Manusia
Yang Berkualitas

SURVEI HRSE

HRSE SURVEY

Untuk meningkatkan kualitas pengelolaan sumber daya Indonesia Power regularly conducts surveys to assess the
manusia sekaligus memetakan potensi dan kontribusi pegawai level of employee satisfaction and engagement through the
terhadap kemajuan Perusahaan, Indonesia Power secara Human Resources Satisfaction & Engagement (HRSE) survey to
berkala melakukan survei pengukuran atas tingkat kepuasan improve the quality of human resource management and map
dan keterikatan pegawai melalui survei Human Resources the potential and contribution of employees to the Company’s
Satisfaction & Enggagement (HRSE). Survei HRSE dilaksanakan progress. HRSE survey is conducted annually. The survey is
secara berkala setiap tahunnya. Metode yang digunakan adalah carried out online through the Company’s internal media. The
survei online melalui media internal Perusahaan. Adapun aspek aspects assessed in the HRSE survey are:
yang dinilai dalam survei HRSE adalah:
1. Kepuasan: 1. Satisfaction, aspects of satisfaction assessed:
a. Kepuasan Bekerja a. Job Satisfaction
b. Penempatan/promosi pegawai b. Employee placement/promotion
c. Pendidikan dan pelatihan c. Education and training
d. Proses Penilaian Kinerja d. Performance Assessment Process
e. Minat dan kompetensi e. Interests and Competencies
f. Bimbingan/arahan atasan langsung f. Supervisor’s guidance/instruction
2. Dimensi Engagement: 2. Engagement:
a. Clear and promising direction, a. Clear and promising direction,
b. Confidence in leaders, b. Confidence in leaders,
c. Quality and client focus, c. Quality and client focus,
d. Respect and recognition, d. Respect and recognition,
e. Development opportunities, e. Development opportunities,
f. Pay and Benefits, f. Pay and Benefits,
3. Dimensi Enablement: 3. Enablement:
a. Performance management, a. Performance management,
b. Authority and empowerment, b. Authority and empowerment,
c. Resources, c. Resources,
d. Training, d. Training,
e. Collaboration, e. Collaboration,
f. Work, structure and process. f. Work, structure and process.
4. Pemahaman Pegawai: 4. Employee Understanding:
a. Komunikasi a. Communication
b. Biaya Pokok Produksi (BPP) b. Electricity Generation Cost (BPP)
c. Diklat c. Training and Education
d. Visi, Misi dan Tata Nilai d. Vision, Mission, and Values

Berdasarkan survei HRSE pada tahun 2021 yang dilaksanakan Based on the HRSE survey in 2021 on 17-25 August 2021, the
pada tanggal 17 -25 Agustus 2021, diperoleh hasil indeks kepuasan employee satisfaction index in the Company reached 83.3%.
pegawai pada Perusahaan mencapai 83,3%. Sementara itu, hasil Meanwhile, the employee engagement index for the Company
indeks keterikatan pegawai pada Perusahaan mencapai 88%. reached 88%. In addition to obtaining the satisfaction and
Dari hasil survei ini, selain mendapatkan skor tingkat kepuasan engagement of the employees, the Company also garnered
dan keterikatan pegawai, Perusahaan juga menjaring pendapat opinions and feedback for the development of a good, fair, and
dan umpan balik untuk pengembangan sistem pengelolaan decent human resource management system for employees.
sumber daya manusia yang baik, adil dan layak bagi pegawai. [GRI 103-3]
[GRI 103-3]

298 Lapooran Keberlanjutan 2021 PT INDONESIA POWER